Service & Support
Designjet & Laserjet Hardware Service
A service call today prevents a repair tomorrow.
We can keep your HP plotter running trouble free with regular servicing, or simply help you if you are having difficulty with communication to your printer. Whether this be driver related or network settings, we can help.
HP Designjet printer service includes the following:
- Check for known issues from user or test print
- Remove outer covers
- Clean Debris etc from motor, tensioner and track
- Clean carriage assembly and sensor
- Inspect and clean encoder
- Clean out service station
- Clean/check spittoon
- Clean an lubricate slider rods
- Report any faults found to customer
- Check condition of drive belt
- Lubricate bearings as necessary
- Attach outer covers and clean
- Test print
HP LASERJET SERVICE:
- Check for known issues from user or test print
- Remover toners and relevant covers
- Remove fuser where necessary
- Clean paper path
- Clean around sensors etc
- Clean paper feed rollers and pads
- Clean paper trays
- Report any faults to customer
- Report any faults found to customer
- Re-attach removed items
- Clean
- Test print
HP Care Pack Services
Offering a complete solution HP Care Pack services build on the cover provided by the standard HP product warranty, delivering unrivalled support services. The portfolio consists of a wide range of easy to buy, valuable services which include:
- Installation services
- Varying levels of hardware support (on or off site)
- Post warranty services
- Software telephone support
